About Us :: Qaleen

About Us

Cut Middlemen

With over 15 years of selling experience, QALEEN is one of the leading online retailers and wholesalers for handmade rugs and carpets. As of today, our products have been sold to over 50 countries around the world. Our commitment to providing customers with the highest quality products, services, and exceptional customer experiences is demonstrated in our easy-to-use website and 24/7 customer service.

QALEEN was founded in 2004 to cater to the decorating needs of rug enthusiasts from all around the world. Originally located in the historic city of Lahore, one of South Asia’s most prominent tourist destinations and cultural centers, we have expanded our facilities throughout the United States, Pakistan, Afghanistan, India, and other countries. Lahore, our procurement base, is known as the Mecca of carpet, where we buy rugs directly from manufacturers and weavers in the region without involving middlemen.

Our oriental rugs stem from Persian roots and encompass the traditional art and culture. Thousands of years ago, hand-woven oriental carpets were the first chairs, beds, and floors, and became the most valuable possession of the time. Today, we believe that oriental carpets make up the heart and soul of any room.

Our mission is to provide customers with the highest quality handmade rugs and carpets for the lowest prices. We offer over 15,000 handmade rugs, kilims, and durries to choose from with a price point that starts at $500 USD. Our business philosophy is geared towards making authentic, hand-knotted rugs accessible to as many people as possible.

Mission

A rug for every home!

We serve globally and have served over 50 countries over the years and all US states. With our warehouse and office located in the United States, we are able to serve our US customers better than ever. You’ll find that our prices fall between ½ to ¼ of those of Western wholesalers and manufacturers. All of our rugs are in new condition and haven’t been previously used or held in stock for long. Our services are also available for custom orders, for which we just need an idea or a photo, to begin with. We have a custom rug facility for designers and rug enthusiasts who want to create their own designs.

QALEEN has been keeping customers from all over the world satisfied, from the US, Canada, UK, Australia, Europe and many other countries. We offer free shipping to countries around the world and fast home delivery within 4-6 days. We also have a 14-day return policy where you will receive a full refund on your order if you’re not fully satisfied with your rugs.

At QALEEN, we believe in developing long-term, trusting relationships with our customers. QALEEN is committed to maintaining the privacy of your personal information. All information that we collect from our customers will be for our exclusive, internal use only, to improve our level of service. For more information on privacy, please review our Privacy Policy here.

Our commitment to Fair Trade and Ethical Business Practices is demonstrated as we strictly enforce policies against child labor, in cooperation with the SOS Children Villages of Pakistan.

With decades of experience in the rug industry, QALEEN brings you expert knowledge, established relationships, and a history of helping people own a timeless piece of beauty. What can we help you with today?